Membership
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RMS Care Plans Membership

Premium Support.
Real Member Savings. Your home technology, protected by the team that installed it.

Like a top-tier service club, RMS Care Plans rewards loyal homeowners with automatic savings on every product order and every service call - one annual membership, zero monthly fees, benefits that never expire mid-year.

5% Off collective product total
50% Off hourly service rates
Annual No monthly billing ever
Member Benefits

Savings You Don't Have to Ask For

Every RMS Care Plans member enjoys the same core savings. Higher tiers unlock deeper support coverage — not bigger discounts. Your benefits activate automatically from day one.

Product Savings

5% Off Products — Applied to Your Collective Total

Members receive 5% off the total product cost on any proposal or invoice. The discount applies to your collective product total — not line by line — so upgrades, replacements, and new equipment always deliver clear, meaningful savings.

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50% Off Hourly Service Rates — Every Call, Automatically

Remote Support
On-Site Calls
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Coverage Built for Your Home

Silver, Gold & Platinum tiers tailored to the systems we installed for you.

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Always On Benefits apply automatically — no codes needed
The RMS Difference

A Membership Program That Works Like a Premium Club

Think of RMS Care Plans the way you'd think of a warehouse club membership — one annual enrollment that unlocks real, automatic value every time you shop or need service. No coupons. No fine print. Just loyalty rewarded.

Collective Product Savings

5% off the total product cost on every proposal and invoice — applied to your collective total, not per individual item.

Half-Price Service Calls

Your hourly labor rate is automatically reduced by 50% on every qualifying service call — remote or on-site.

Simple Annual Billing

One payment per year with no monthly charges, no hidden subscription fees, and no surprise renewals.

Your Install Team, On Call

Priority support from the professionals who designed, installed, and know your system inside and out.

Membership Plans

Choose the Coverage That Fits Your Home

All plans include 5% off collective product totals and 50% off hourly service rates. Pick the tier that matches the systems we installed for you.

Entry Level
Silver
$1,199.88/yr

For homes where we installed your AV & entertainment system

All Member Benefits
  • 5% off collective product total
  • 50% off hourly service call rates
Support Coverage
  • Remote assistance: Mon–Fri, 9 AM – 5 PM
  • Tier 1 triage: TVs, projectors, sound bars, AVRs, audio distribution
  • On-site Tier 2 support available at member rates
MOST POPULAR
Gold
$1,799.88/yr

For homes with an OVRC Pro Hub as part of your surveillance system

All Member Benefits
  • 5% off collective product total
  • 50% off hourly service call rates
Support Coverage
  • 24/7/365 remote assistance
  • Tier 1 + Tier 2 triage: adds cameras, NVRs, locks & alarms
  • On-site Tier 2 & Tier 3 support at member rates
  • 1 preventative maintenance visit per year included

Product savings apply to the collective product total on proposals and invoices. The 50% service discount applies to hourly labor rates; trip charges are not discounted.

Simple Process

How Membership Works

Four straightforward steps from enrollment to everyday savings — no complicated setup, no monthly billing, and no hoops to jump through.

01

Choose Your Tier

Select Silver, Gold, or Platinum based on the technology we installed in your home — AV, surveillance, or full automation.

02

Enroll Annually

Activate your membership with a single annual payment. No monthly billing, no recurring charges, and no hidden fees.

03

Save Automatically

Your 5% product discount and 50% service rate reduction apply on every qualifying proposal, invoice, and service call.

04

Enjoy Priority Care

Access remote triage, on-site support, and preventative maintenance — all from the team that knows your system best.

Device Coverage

What's Covered at Each Level

Each membership tier extends support across more of your home technology — while every member enjoys the same core savings on products and service calls.

Silver

AV & Entertainment

For homes where we installed your AV system. Covers Tier 1 entertainment devices with weekday remote assistance and on-site support at member rates.

  • TVs, projectors & sound bars
  • Streaming boxes & AV receivers
  • Whole-home audio distribution
AV and entertainment illustration
Gold

Surveillance & Security

For homes with an OVRC Pro Hub. Adds Tier 2 security coverage, 24/7 remote assistance, and one preventative maintenance visit per year.

  • Cameras, NVRs & smart locks
  • Alarm & access control systems
  • Everything included in Silver
Surveillance and security illustration
Platinum

Network & Automation

For full automation homes with an Araknis Router. Complete Tier 3 coverage, warranty claim management, and two preventative maintenance visits per year.

  • Routers, switches & wireless access
  • Lighting, shades & automation controllers
  • Everything included in Gold
Smart home automation illustration
FAQ

Common Questions

Everything you need to know about enrolling, saving, and getting the most from your membership.

Still have questions? Our support team is ready to help you choose the right plan.
Contact Support

Membership FAQ

Click a question to view the answer

When you receive a proposal or invoice that includes products, 5% is deducted from the total product cost — not from each individual line item. Whether you're ordering one component or upgrading an entire room, your savings are clear and automatic.

Any time a technician is dispatched, your labor rate is automatically reduced by 50%. For example, an on-site call normally billed at $399.99/hr becomes $199.99/hr for members. Trip charges remain at the standard rate.

No. RMS Care Plans is an annual membership program. You pay once per year for your chosen plan. There are no monthly charges and no hidden subscription fees.

Your plan aligns with the type of system we installed. Silver covers AV and entertainment. Gold adds surveillance and security. Platinum includes full home automation and network infrastructure. All three include the same core member savings.

Yes. Once your membership is active, your 5% product discount and 50% service rate reduction are applied automatically — no codes, coupons, or phone calls required. Your benefits are always on, just like a club membership.
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Ready to Join RMS Care Plans?

Start saving on every product order and service call today — with the confidence that comes from priority support by the team that knows your home best.

Choose Your Plan
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Business Hours
Monday 08:00 AM - 06:00 PM
Tuesday 08:00 AM - 06:00 PM
Wednesday 08:00 AM - 06:00 PM
Thursday 08:00 AM - 06:00 PM
Friday 08:00 AM - 06:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday (Closed)
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